5.0 on Clutch · 11 verified reviews Founded 2018 · Milton, Ontario
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01 - North America · CA / US delivery

Custom software for regulated
industries, engineered in Canada.

Pentabay builds secure, scalable, compliance-ready software for healthcare, fintech, enterprise and SaaS organizations. Since 2018 we have delivered 100+ projects across Canada and the United States - custom platforms, AI applications, cloud infrastructure and digital products engineered for long-term operation, not just launch.

Engagements
Fixed-fee or embedded team
Residency
ca-central-1 / us-east-1
Entity of record
Ontario or Delaware

02 - Select clients, 2018 to present

Trusted by teams across Canada & North America.

See Clutch reviews
Capital OneBanking, US
VerizonTelecom, US
ComcastMedia, US
AFS VisionFintech, US
Ask WinstonTelehealth, Toronto
MD ConnectedTelehealth, Toronto
YNL GlobalAI / EdTech
MyPath AICareer guidance
Sprout ServicesSaaS
BuddyConsumer
GBC EnterpriseEnterprise, CA
Turning PointTherapy, ON

03 - Capabilities

Eight service lines. The same engineers who build our products.

Fixed-fee delivery when the scope is known, embedded teams when it is not. Either way you get named engineers, a written architecture, and an operating handover - not a resource pool.

S / 01

Custom Software

Greenfield SaaS, EHR integrations, regulated mobile.

  • TypeScript, Go, Elixir
  • Postgres, Kafka, DuckDB
  • iOS, Android, React Native
See our stack

S / 02

AI & Data

Retrieval, evals and agents built to stay inside your data perimeter.

  • RAG / fine-tune pipelines
  • Evals & observability
  • On-tenant inference
AI engagement model

S / 03

Cloud & DevOps

Multi-cloud platforms with data residency built in. No tickets, no toil.

  • AWS, Azure, GCP
  • Terraform, k8s, ArgoCD
  • SRE on-call rotation
Reliability menu

S / 04

Product Design

Design for clinical and operations workflows where errors cost.

  • Research, service design
  • Design systems, Figma
  • Accessibility, AODA
Design portfolio

S / 05

Mobile Development

Native and cross-platform apps for clinical, field and consumer teams.

  • iOS, Android, React Native
  • Offline-first sync
  • App Store / Play release
Mobile capabilities

S / 06

SaaS Platforms

Multi-tenant SaaS with the billing, identity and scale plumbing built in.

  • Multi-tenant architecture
  • SSO / SCIM, billing
  • Usage metering
SaaS architecture

S / 07

Web & Marketing

Fast, accessible marketing sites that rank well and convert.

  • Next.js, headless CMS
  • Core Web Vitals
  • SEO, analytics
Web & marketing

S / 08

Low-code Platforms

Low-code builds when speed matters more than fully custom.

  • Internal tools, portals
  • Workflow automation
  • Fast iteration
Low-code options

2018

Founded in Milton, Ontario

Incorporated in CA

100+

Projects delivered end to end

CA & US

5.0

Average verified client rating

Clutch, 11 reviews

6

Products operating in market

5 live, 1 beta

04 - Platform

Six products already in production.

We do not prototype on your budget. Each product below runs in market today, and the engineering patterns behind them - tenancy, audit, residency - are the same ones we bring to custom work.

ProductWhat it doesStatusWhere it runs
AVA Clinical messaging that behaves like infrastructure: every thread retained, every access logged, PHI kept inside the tenant your compliance team signed off on. Live pentabay.com/ava
Zentra HR, scheduling and credentialing for regulated workforces - licences that expire, shifts that must be covered by someone qualified, payroll that has to reconcile. Live pentabay.com/zentra
MyDart Consent-first marketing automation. Every send traceable to a recorded opt-in; patient data never crosses into a third-party marketing cloud. Live pentabay.com/mydart
WeGuard Continuous security and compliance posture for healthcare clouds: what is exposed, where PHI sits, and how today's configuration maps to your frameworks. Live pentabay.com/weguard
NEO AI agents that run where your data already lives. Retrieval scoped to the tenant, tools executed in a sandbox, every reasoning step recorded for review. Beta pentabay.com/neo
Trackme Time, attendance and field operations for teams that do not sit at desks: geo-fenced clock-in, central rosters, hours exported straight to payroll. Live trackme.pentabay.com

05 - Compliance

Designed to the frameworks your regulator names.

We architect to control requirements from day one - data classification, retention, access logging, breach process - and hand you the evidence map your auditor will ask for.

PHIPAPHIPAOntario PHI
Access logging
Retention rules
PIPEDAPIPEDAConsent records
Purpose limits
Cross-border
HIPAAHIPAABAAs in place
US-East / West
Audit controls
SOC 2SOC 2Trust criteria
Change control
Vendor review
GDPRGDPRDSAR handling
DPA templates
Minimisation

Wording is deliberate: Pentabay designs to these frameworks and supports your certification and audit process. We do not claim to hold certifications on your behalf.

Canada residency

ca-central-1

PHIPA / PIPEDA tenants land in Canadian regions. Backups never cross the border unless your contract demands it.

U.S. residency

us-east-1

HIPAA-aligned tenants run in US-East / US-West with BAAs in place. Same code, same controls, separate data plane.

Jurisdiction

Pick yours

Canada (Ontario) or U.S. (Delaware) entity-of-record on the MSA. We map controls to your regulator, not ours.

06 - Reviews, verified

What clients said. Not what we wrote.

Every quote below is pulled verbatim from a public review on Clutch or Freelancer. We do not ghost-write testimonials.

Thanks to Pentabay's development work, the platform's performance improved significantly, and users appreciated the new user-friendly interface. Pentabay was incredibly responsive, and their technical skills were great.

MD Connected Ltd

Chief Executive Officer · Telehealth, Canada

Clutch
Pentabay consistently delivered high-quality results on time, with creativity, technical expertise and user-centric design. Their level of engagement and willingness to go beyond expectations were impressive.

YNL Global

Chief Operating Officer · AI software, Atlanta, US

Clutch
They went beyond what we had asked for to make sure we were completely satisfied. The whole engagement was smooth, responsive and genuinely collaborative.

Turning Point Children's Therapy

Founder · Autism therapy, Milton, ON

Clutch
They do not just quit at 5 o'clock - they go home when the work is done. That work ethic and ownership is exactly what a startup needs from a partner.

Talk to us

Bring us the constraint, not just the feature list.

Send the regulator, the deadline and the integration you are afraid of. You will speak to an engineer who has shipped against those constraints before - not an account manager.

First response1 business day
Scoping call30 minutes, no fee
Written architectureBefore contract
NDASigned on request